FAQ

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Below are some of the commonly asked questions regarding the benefit survey and how to complete it successfully. If you cannot find your answer here, please call Denise Foeder at (315) 410-6468, or send Denise an e-mail. New questions will be continually added to this list as they are received.


Question:If I quit before completing the whole survey, is my data saved?

Answer: Yes. Every time you complete an individual survey page and click the "Save & Return to Table of Contents" button (or, on some pages, the "Save & Continue" button), your data for that page has been saved.
Question:Is it OK to leave survey boxes, or even entire survey pages completely blank?

Answer: Yes. If you have no information to submit for a certain question, or even for an entire page, you can (and should) leave it blank.
Question:After I submitted my survey data, I realized that I made a mistake. Can I go back into the survey and change my data?

Answer: Yes. You can go back and change your data as many times as necessary. However, your changes are not saved until you click the "Save & Return to the Table of Contents" button (or, on some pages, the "Save & Continue" button).
Question:For answers to some questions, I have information on hand that is accurate down to the penny. Should I still use only whole numbers for my answer?

Answer:Yes. All answers (whether they be in dollars, days, hours, etc.) should be rounded to the nearest WHOLE NUMBER throughout the entire survey.